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Can I Request a Prepaid Return Label?Updated 10 days ago
Yes, absolutely! We want to make the return process as smooth and hassle-free as possible for our community.
If you do not want the inconvenience of standing in line at a local post office to arrange and pay for your own return shipping, you can request a Prepaid Return Shipping Label directly from our support team.
How the Prepaid Label Works
Convenience First: Our team will generate a digital shipping label based on your location and email it to you. All you have to do is print it out, tape it securely to your return box of unopened bottles or pouches, and drop it off at the designated courier location.
No Upfront Cost: You do not have to pay anything out of pocket at the counter when mailing the package.
The Deduction Rule: The exact cost of the prepaid return shipping label will be seamlessly deducted from your final refund amount once our warehouse team receives, inspects, and processes your package.
Your Refund Math Breakdown: When using a prepaid label, your final refund back to your payment card will be calculated as:
Refund = Price of Unopened Items - $10 Restocking Fee} - Cost of Prepaid Label = $$
How to Request Your Prepaid Label in 3 Easy Steps
Email Our Team: Send a quick message to [email protected] stating that you would like to return your eligible, unopened supplements and want to use a prepaid shipping label.
Include Your Order Details: Please provide your full name and order number so we can quickly locate your file.
Print and Ship: Open the digital label sent by our team member, print it, attach it to your box, and hand it over to the carrier. Because our system generates this label, the tracking number is automatically logged in our backend, so you don't have to email us the tracking links manually!
Ready to Generate Your Shipping Label?
Reach out to our 100% human customer care team today. We will instantly verify your 30-day order eligibility and drop your custom shipping label straight into your inbox:
Email Support: [email protected] (Subject line: Prepaid Return Label Request)
Call Our USA Team:
1-888-868-3554Call Our UK Team:
+44-845-423-8877