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How Do I Update My Payment Method for Recurring Orders?Updated 10 days ago
Keeping your payment information accurate ensures your supplements ship completely on schedule without any disruptions to your health routine.
Depending on whether your subscription was created on our new platform or before our website migration, please follow the secure methods below:
Method 1: For Subscriptions Created on the New Website
If you started your subscription after our recent platform upgrade, you can add, change, or update your payment details directly and securely online:
Log In: Go to www.bensnaturalhealth.com and log in to your account.
Go to Subscriptions: Navigate to the "Manage Subscriptions" tab in your account dashboard.
Update Card: Under the billing or payment section, you can securely input a new credit card, update expiration dates, or choose an alternate payment method. Click save to update all future recurring orders instantly.
Method 2: For Legacy Subscriptions (Created Before February 2026)
If you are managing an older subscription that hasn't been fully migrated to the new dashboard yet, your payment security is our absolute top priority. Because of strict financial privacy laws, our computers cannot automatically transfer your old payment tokens to the new system, and we cannot accept card details over standard email.
Secure Payment Links: To safely update your legacy subscription billing, contact our human support team.
What Happens Next: A team member will generate a unique, highly encrypted, single-use Secure Payment Link and email it straight to you. Clicking this link lets you safely enter your new card details directly into our secure payment processor, which immediately updates your recurring order.
Contact Our Team for a Secure Billing Link:
If you need a secure link to update your legacy card information, or if you run into any issues on the website, reach out to our human support team for quick assistance:
Email Support: [email protected] (Subject line: Secure Billing Link Request)
Call Our USA Team:
1-888-868-3554Call Our UK Team:
+44-845-423-8877