Managing Subscriptions Created Before the February 2026 MigrationUpdated 10 days ago

Because we recently upgraded our website system, your recurring orders are being handled with specialized care. Our team is manually transferring existing subscriptions to ensure your original pricing benefits and discounts are 100% protected.

How to Migrate Your Subscription to the New System

To restore your personal online control over your recurring orders, we use a secure two-step process:

1. Activate Your Main Account: First, complete your main account activation using the invitation email from Ben's Natural Health. (If you haven't received or completed this yet, please get in touch with our support team.

2. Receive Your Subscription Authorization Link: Once your main account is successfully activated in our new system, contact our support team so we can send you a separate, dedicated subscription authorization link via email.

Clicking this secondary secure link allows us to safely bridge and migrate your active subscription orders to your new online dashboard.

⚠️ Important Things to Know:

• Your Shipments Are Safe: Your subscription remains fully active in our internal backend. Your supplements will continue to pack and ship on schedule—this migration restores your ability to manage them online.

• Data Cutoff: Please note that, because this is an entirely new system, automatic orders placed before February 2026 will not appear in your standard online purchase history.

Need a Hand? Our Human Team is Ready

If you have already activated your main account and are waiting for your subscription link, or if you need to pause an upcoming delivery right now, our team will handle it for you instantly:

• Email Support: [email protected] (Subject line: Subscription Migration Help)

• Call Our USA Team: 1-888-868-3554

• Call Our UK Team: +44-845-423-8877